Institute of Flowers (IOF) – Refund Policy

Registration fees for workshops, training courses, conferences, and other paid events are non-refundable.

As places are limited and event costs are incurred in advance, participants who register for an event are committing to attend and no refunds will normally be issued for cancellations, non-attendance, or changes in personal circumstances.

In exceptional circumstances, the Association may, at its sole discretion, consider a request for a refund. Any approved refund will be subject to the deduction of an administrative fee to cover processing and associated costs.

Requests for consideration of a refund must be submitted in writing to hello@instituteofflowers.com and should include details of the exceptional circumstances. The decision of the Association regarding any refund request shall be final.

If an event is cancelled by the Association, participants will be offered either:

• A full refund; or

• A transfer of their registration to an alternative date or event, where applicable.

The Association reserves the right to amend this policy at any time.

Updated: August 2026